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Bug

After uploading a tile package to a portal configured with ArcGIS Data Store, tiles do not generate after publishing the tile package as a hosted tile layer.

Last Published: March 11, 2022 Portal for ArcGIS
Bug ID Number BUG-000101993
SubmittedJanuary 9, 2017
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.4.1
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

This issue was logged against a version of the software which is no longer supported, and has not had activity in some time. We apologize that we were unable to address this issue within the current product life cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  • Define and publish a map in ArcGIS Pro. Refer to, https://enterprise.arcgis.com/en/portal/latest/use/publish-tiles.htm.
  • In ArcMap, publish the layer to Portal for ArcGIS with Tiled Mapping capabilities, then set the levels to cache.

Steps to Reproduce

Bug ID: BUG-000101993

Software:

  • Portal for ArcGIS

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