Bug
After updating to Business Analyst 9.3.1, clients get the GXImageConnect error message when opening Business Analyst.
| Bug ID Number | NIM047584 |
|---|---|
| Submitted | August 19, 2009 |
| Last Modified | May 12, 2025 |
| Applies to | ArcGIS for Desktop |
| Version found | 9.3.1 |
| Version Fixed | 9.3 |
| Status | Fixed |
Workaround
Fix the paths in the registry to include Program Files. From the registry: HKEY_LOCAL_MACHINE\SOFTWARE\GlobeXplorer\ImageConnect\ArcGIS9.Both the AppPath and HelpFile keys need to be amened to include the "Program Files" part of the path.AppPath goes from C:\ArcGIS\Bin to C:\Program Files\ArcGIS\BinHelpFile goes from C:\ArcGIS\Business Analyst\Documentation\ImageConnect for ArcGIS.pdf to C:\Program Files\ArcGIS\Business Analyst\Documentation\ImageConnect for ArcGIS.pdfMaking this registry change will fix the path and the client will no longer get the message.Steps to Reproduce
Bug ID: NIM047584
Software:
- ArcGIS for Desktop
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