Bug
After updating a mobile map package in ArcGIS Pro 2.7.1, the thumbnail in ArcGIS Field Maps updates as a generic Mercator gray map.
| Bug ID Number | BUG-000137689 |
|---|---|
| Submitted | February 24, 2021 |
| Last Modified | September 26, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 20.2.0 |
| Operating System | N/A |
| Operating System Version | N/A |
| Status | Non-Reproducible |
Additional Information
This issue is not reproducible in ArcGIS Pro. If the issue occurs, please contact Esri Support Services, as additional information is required for further investigation.Workaround
Delete the previous download version from the mobile device and download it again (the upgrades version).
Steps to Reproduce
Bug ID: BUG-000137689
Software:
- ArcGIS Field Maps
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