laptop and a wrench

Bug

After the ArcGIS Online June 2025 release, the Extract Data tool fails and returns the error message "AO_100026: Extract Data failed" when extracting layers with editor tracking and attachments enabled as a KML file, CSV file, or shapefile.

ArcGIS Online
Bug ID Number BUG-000177760
SubmittedJuly 8, 2025
Last ModifiedOctober 24, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemN/A
Operating System VersionN/A
Version FixedPlanned Release Date: Q3 2025
StatusFixed

Steps to Reproduce

Bug ID: BUG-000177760

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options