laptop and a wrench

Bug

After restarting the phone for a period of time, the tracks in ArcGIS Tracker are displayed only by a brown line and not with a thick blue line.

Last Published: May 19, 2021 ArcGIS Tracker
Bug ID Number BUG-000127988
SubmittedJanuary 16, 2020
Last ModifiedApril 28, 2025
Applies toArcGIS Tracker
Version found19.4.0
Operating SystemApple iOS
Operating System Version13.0x
StatusWill Not Be Addressed

Additional Information

Only critical issues are being addressed for ArcGIS Tracker at this time since it is planned to be deprecated at the end of December 2021. This issue is not reproducible in the iOS and Android versions of ArcGIS Field Maps.

Workaround

Use ArcGIS Collector or ArcGIS Explorer to display the tracks, and the blue line appears.

Steps to Reproduce

Bug ID: BUG-000127988

Software:

  • ArcGIS Tracker

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