laptop and a wrench

Bug

After purchasing a new plan in ArcGIS for Developers, there is no confirmation email even though the charge appears in the credit card activity.

Last Published: January 16, 2017 ArcGIS Online
Bug ID Number BUG-000084007
SubmittedDecember 13, 2014
Last ModifiedJuly 8, 2022
SeverityMedium
Applies toArcGIS Online
Version foundNo Version Found
StatusNon-Reproducible

Additional Information

This is no longer an issue. Emails for upgrading/downgrading payment plans are now sent immediately.

Steps to Reproduce

Bug ID: BUG-000084007

Software:

  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback