laptop and a wrench

Bug

After publishing a map service using an MXD, the service does not start, but MSD-based map services work on machines using ATI Rage XL video cards.

Last Published: August 25, 2014 ArcGIS Server (.NET)
Bug ID Number NIM061217
SubmittedSeptember 17, 2010
Last ModifiedJune 5, 2024
Applies toArcGIS Server (.NET)
Version found10.0
Operating SystemWindows OS
Operating System Version2003
Version Fixed10.1
StatusFixed

Workaround

Uninstall the video card driver and reboot the machine, once it comes back up Windows Plug n' Play feature should kick in and use a Windows 'default' driver. This will allow the map service to start even if the minimum SOC process is set to something other than '0'.

Steps to Reproduce

Bug ID: NIM061217

Software:

  • ArcGIS Server (.NET)

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