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Bug

After migrating the content directory, Portal for ArcGIS still looks for a portal-config.properties file in the old content location, and postgres.exe processes continue to run after the Portal for ArcGIS service is stopped.

Last Published: March 23, 2021 Portal for ArcGIS
Bug ID Number BUG-000135813
SubmittedDecember 2, 2020
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version2019 64 Bit
Version Fixed10.9.1
StatusFixed

Workaround

  • After Portal for ArcGIS fails to kill all the postgres.exe, kill them manually: C:\Program Files\ArcGIS\Portal\framework\runtime\pgsql\bin> .\pg_ctl stop -D c:\arcgisportal\db
  • Before stopping the Portal for ArcGIS service, create a folder structure C:\arcgisportal\content\items\portal, and copy portal-config.properties into the folder, so Portal for ArcGIS closes all the postgres.exe processes.

Steps to Reproduce

Bug ID: BUG-000135813

Software:

  • Portal for ArcGIS

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