laptop and a wrench

Bug

After installing Version 10 SP2, some Arc/Info licenses cannot be borrowed.

Last Published: August 25, 2014 ArcGIS for Desktop
Bug ID Number NIM068462
SubmittedMay 19, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System Version7
StatusNon-Reproducible

Additional Information

Cannot reproduce in newer versions such as 10.2.1. As per repro steps, make sure not related to VPN/latent connections.

Workaround

Have Customer Service invalidate existing Arc/INFO licenses and issue a new set.

Steps to Reproduce

Bug ID: NIM068462

Software:

  • ArcGIS for Desktop

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