laptop and a wrench

Bug

After installing the Data Interoperability extension on ArcGIS for Desktop version 10, ArcMap crashes, although ArcCatalog still works. The machine meets all system requirements (at least for OpenGL 2.0). Safe incident# C48323

Last Published: July 29, 2016 ArcGIS for Desktop
Bug ID Number NIM069003
SubmittedJune 6, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System Version7
StatusNon-Reproducible

Additional Information

This is a retired product. Not reproducible in the latest build. If you are still encountering this issue, please contact Esri Technical Support.

Workaround

Change the default printer from its current setting to ‘Microsoft XPS Document Writer’ and ArcMap launches. Some default printer settings that can cause an issue are 'Send to OneNote' and 'Office Doc Writer'.

Steps to Reproduce

Bug ID: NIM069003

Software:

  • ArcGIS for Desktop

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