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Bug

After installing the ArcGIS package via Pip Install Packages (pip), attempting to use arcgis.map results in an error of "ModuleNotFoundError." This issue occurs in Linux environments but does not appear on Windows under similar conditions.

ArcGIS API for Python
Bug ID Number BUG-000177199
SubmittedJune 16, 2025
Last ModifiedAugust 24, 2025
Applies toArcGIS API for Python
Version found2.4.1
Operating SystemUbuntu Linux
Operating System Version22.04
StatusNon-Reproducible

Additional Information

This issue is unable to be reproduced. The Notebook Server for Enterprise builds with Linux and has not reported any issues either. Ensure the proper steps are used, as below: conda install -c esri arcgis arcgis-mapping

Steps to Reproduce

Bug ID: BUG-000177199

Software:

  • ArcGIS API for Python

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