laptop and a wrench

Bug

After installing Microsoft Update KB956390, closing the Identify Results window in Internet Explorer causes scrollbars to become locked

Last Published: August 25, 2014 ArcGIS Server (.NET)
Bug ID Number NIM039378
SubmittedOctober 17, 2008
Last ModifiedApril 2, 2025
Applies toArcGIS Server (.NET)
Version found9.3
Program languageVB.Net
Operating SystemWindows OS
Operating System Version2003
Version FixedN/A
StatusFixed

Workaround

In a text editor, open the application's MapIdentify.js file and make the necessary code changes. The details of this workaround are available in the ESRI Knowledge Base in article KB 35690.

Steps to Reproduce

Bug ID: NIM039378

Software:

  • ArcGIS Server (.NET)

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options