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After failover, if an incremental backup is requested but a full backup has not been run, run a full backup instead of an incremental.

Last Published: April 25, 2022 Portal for ArcGIS
Bug ID Number BUG-000124785
SubmittedAugust 26, 2019
Last ModifiedFebruary 14, 2023
Applies toPortal for ArcGIS
Version found10.6.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed10.8


There are 2 workarounds:

  • Set the backup location to a shared location. Since both data store machines can access the backup location for the data store that stores incremental snapshots, they are able to avoid issues when an incremental backup is requested after a failover.
  • Run a full backup manually. Note that if the backup location is not in a shared location that both data store machines can access, the issue may occur if the data store needs to failover again.

Steps to Reproduce

Bug ID: BUG-000124785


  • Portal for ArcGIS

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