Bug
After enabling pop-ups in one layer of a map service in Portal for ArcGIS 10.3.1, other layers automatically have a pop-up that populates with a message, "No information available."
| Bug ID Number | BUG-000093450 |
|---|---|
| Submitted | January 12, 2016 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.3.1 |
| Status | Known Limit |
Additional Information
This behavior is a known limitation. The pop-up is displayed as the underlying query is run to determine if a feature is selected. If a feature is selected, then the expected pop-up is displayed but if a feature is not selected then "no information available" is displayed as the message for the pop-up. We apologize for any confusion this may have caused.Workaround
Add the layers to the map service individually one by one to avoid the "No Information Available" pop-up window for clicking on any area inside the web map without any features.Steps to Reproduce
Bug ID: BUG-000093450
Software:
- Portal for ArcGIS
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