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Bug

After disabling airplane mode and returning to the mobile network, ArcGIS Navigator freezes with a blank screen.

Last Published: February 9, 2023 ArcGIS Navigator
Bug ID Number BUG-000154841
SubmittedJanuary 2, 2023
Last ModifiedOctober 2, 2025
Applies toArcGIS Navigator
Version found22.1.0
Operating SystemAndroid
Operating System VersionN/A
StatusUnder Consideration

Workaround

Close and open the app again. If that does not work, go back to airplane mode and sign out of the account. Then, go back online and open ArcGIS Navigator.

Steps to Reproduce

Bug ID: BUG-000154841

Software:

  • ArcGIS Navigator

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