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Bug

After configuring OpenID Connect, the user identifier field remains empty when adding members using the ‘Add members for organization-specific logins’ option, even though checkUsernames returns the correct content.

Portal for ArcGIS
Bug ID Number BUG-000173162
SubmittedDecember 19, 2024
Last ModifiedJuly 24, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusAs Designed

Additional Information

When adding new OpenID Connect member accounts, the ArcGIS administrator is required to manually enter the correct values for all displayed parameters: - First name - Last name - Email address - User identifier - ArcGIS username The OpenID Connect provider is a third-party system external to ArcGIS Enterprise; as such, ArcGIS Enterprise has no means of retrieving and automatically populating values for the ArcGIS username or user identifier.

Workaround

The workaround is to type manually.

Steps to Reproduce

Bug ID: BUG-000173162

Software:

  • Portal for ArcGIS

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