After changing a symbol using a URL in ArcGIS Explorer Online, the symbol appears distorted when the map is viewed in the ArcGIS.com map viewer.
Last Published: August 31, 2014ArcGIS Online
Bug ID Number
NIM075825
Submitted
November 30, 2011
Last Modified
April 2, 2025
Applies to
ArcGIS Online
Version found
Other
Status
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
Workaround
After adding features or importing points using a .csv file in ArcGIS Explorer Online, save the map to <a href="http://ArcGIS.com" target="_blank">ArcGIS.com</a> and then use the <a href="http://ArcGIS.com" target="_blank">ArcGIS.com</a> map viewer to change the symbol to a URL-based symbol. The symbol will display correctly in <a href="http://ArcGIS.com" target="_blank">ArcGIS.com</a>, ArcGIS Explorer Online, and the iPad ArcGIS application.