laptop and a wrench

Bug

After applying SP5, ArcMap 10.0 is unable to function with a borrowed license when connected to a license server over VPN.

Last Published: February 2, 2016 ArcGIS for Desktop
Bug ID Number NIM083931
SubmittedAugust 17, 2012
Last ModifiedJanuary 9, 2026
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusNon-Reproducible

Additional Information

This is a retired product. The issue is non-reproducible in the latest build. If this issue persists, please contact Esri Technical Support.

Workaround

Disconnect from VPN, set the license manager to "not_set" or otherwise prevent ArcGIS Desktop from reaching the license manager through the network during startup.Also, reverting to a previous service pack allows the connection to work properly.

Steps to Reproduce

Bug ID: NIM083931

Software:

  • ArcGIS for Desktop

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