laptop and a wrench


After an in-place upgrade from Portal for ArcGIS 10.2.2 to Portal for ArcGIS 10.3 on Windows, creating the initial admin account fails.

Last Published: March 9, 2015 Portal for ArcGIS
Bug ID Number BUG-000084181
SubmittedFebruary 3, 2015
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.3
Operating SystemWindows OS
Operating System Version2012

Additional Information

This is no longer a problem with current releases of ArcGIS Enterprise.


1. Uninstall Portal for ArcGIS 10.2.2 using Add or Remove Programs.2. Install Portal for ArcGIS 10.3.

Steps to Reproduce

Bug ID: BUG-000084181


  • Portal for ArcGIS

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