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Bug

After a two-day incident completes in ArcGIS Monitor, the associated collections are still stuck in an Incident Active status.

ArcGIS Monitor
Bug ID Number BUG-000174484
SubmittedFebruary 21, 2025
Last ModifiedOctober 31, 2025
Applies toArcGIS Monitor
Version found2024.1
Operating SystemWindows Server
Operating System Version2022
Version Fixed2025.1
StatusFixed

Workaround

Configure two separate incident windows, with a time frame of 1 day each. In this configuration, the incident status will refresh as expected.

To get the Inactive Active status to refresh, edit the incident window and save without making any changes. This will cause the collections to update and remove the Incident Active status.

Steps to Reproduce

Bug ID: BUG-000174484

Software:

  • ArcGIS Monitor

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