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Bug

Add-on Collector licenses cannot be reassigned after the user type is changed from Editor to Creator.

Last Published: March 23, 2021 ArcGIS Online
Bug ID Number BUG-000137854
SubmittedMarch 2, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.4
Operating SystemWindows OS
Operating System Version10.0
Version Fixed9.2
StatusFixed

Workaround

Change the user type from Creator back to Editor by an admin to revoke the lincense.

Steps to Reproduce

Bug ID: BUG-000137854

Software:

  • ArcGIS Online

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