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Bug

Adding the .jp2 raster datasets to the map crashes ArcGIS Pro 3.1 and 3.2.

ArcGIS Pro
Bug ID Number BUG-000167218
SubmittedMay 3, 2024
Last ModifiedApril 9, 2025
Applies toArcGIS Pro
Version found3.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Workaround

  • Running the Raster To Geodatabase geoprocessing tool in the Conversion toolbox or the Mosaic To New Raster tool in the Data Management toolbox.
  • The compression method used affects the output quality. 
  • The compression type can be changed in the Environments tab under the Raster Storage section.

Steps to Reproduce

Bug ID: BUG-000167218

Software:

  • ArcGIS Pro

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