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Bug

Adding secured feature services to ArcMap using the 'Add Data from ArcGIS Online' option does not display features if ArcMap is connected to ArcGIS Online Enterprise account using 'Manage Portal Connection' in ArcGIS Administrator.

Last Published: July 25, 2019 ArcGIS for Desktop
Bug ID Number BUG-000107954
SubmittedSeptember 12, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.5.1
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

  • Connect to ArcGIS.com in Portal Connections and sign in with the Enterprise account to add data the same way. However, this requires adding the Organizational ArcGIS Online manually every time users want to log in.
  • Add data using the ArcCatalog tree.

Steps to Reproduce

Bug ID: BUG-000107954

Software:

  • ArcGIS for Desktop

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