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Bug

Adding public Web Map Service (WMS) services not hosted on Esri servers fails in Map Viewer.

Last Published: April 18, 2023 Portal for ArcGIS
Bug ID Number BUG-000155552
SubmittedFebruary 2, 2023
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2016 64 Bit
StatusKnown Limit

Additional Information

This is a known limitation in ArcGIS Enterprise 10.9.1. The support for adding Web Map Service (WMS) layers to Map Viewer is introduced in ArcGIS Enterprise 11.0 (see https://enterprise.arcgis.com/en/portal/11.0/administer/windows/what-s-new-in-portal-for-arcgis.htm for details). Use the workarounds stated in this issue for any WMS workflows while using ArcGIS Enterprise 10.9.1.

Workaround

  • Add the WMS service in Map Viewer Classic, save the map, and open the saved map in Map Viewer.
  • Upgrade to ArcGIS Enterprise 11.0.

Steps to Reproduce

Bug ID: BUG-000155552

Software:

  • Portal for ArcGIS

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