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Bug

Adding external map service content to ArcGIS Online does not show thumbnails.

Last Published: August 25, 2014 ArcGIS Online
Bug ID Number NIM091102
SubmittedApril 30, 2013
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundNo Version Found
Version Fixed2.3
StatusFixed

Workaround

1. Click the map menu to open a blank map viewer. 2. Add "Layers from Web" and provide the URL.3. Save the map. When the map details page is opened, the thumbnail will appear.

Steps to Reproduce

Bug ID: NIM091102

Software:

  • ArcGIS Online

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