laptop and a wrench

Bug

Adding data through the Add Data tool in ArcMap makes an additional requests when adding basemaps and leads to slower basemap performance.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000088058
SubmittedJune 2, 2015
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.3.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Create a server connection to services.arcgisonline.com in Catalog, and manually drag in the Basemap services.

Steps to Reproduce

Bug ID: BUG-000088058

Software:

  • ArcGIS for Desktop

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