laptop and a wrench

Bug

Adding an offline area from ArcGIS Field Maps 25.2.7 displays the error message, “Local basemap incompatible” when a hosted tile service is present in the web map and the basemap has been sideloaded on the device, even when both have the same spatial reference (3857).

ArcGIS Field Maps
Bug ID Number BUG-000180275
SubmittedOctober 21, 2025
Last ModifiedNovember 12, 2025
Applies toArcGIS Field Maps
Version foundJune 2025
Operating SystemAndroid
Operating System Version14.x
StatusUnder Consideration

Workaround

Remove the hosted tile layer from the webmap.

Steps to Reproduce

Bug ID: BUG-000180275

Software:

  • ArcGIS Field Maps

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options