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Bug

Adding an attachment to registered service with stored credentials in ArcGIS Online fails when the file size exceeds 950 KB.

ArcGIS Online
Bug ID Number BUG-000162760
SubmittedNovember 7, 2023
Last ModifiedAugust 27, 2024
Applies toArcGIS Online
Version foundOct 2023
Operating SystemWindows Server
Operating System Version2022
StatusNon-Reproducible

Additional Information

This issue is not reproducible in the current version of ArcGIS Online, as attachments larger than 950 KB are being successfully added. If this issue persists, contact Esri Support Services and provide the specifics of the environment and steps to reproduce for further investigation.

Workaround

The workaround is the same as in BUG-000103606.

  1. Follow all the same steps up to step 5.
  2. Instead of adding the feature access URL as a service with stored credentials, open a new Map Viewer window.
  3. In the Map Viewer, select Add > Add layer from URL and add the feature access URL. Provide the credentials when requested.
  4. Within the Map Viewer, try adding an attachment with more than 950 KB in size to a feature, and it will succeed without issue.

Steps to Reproduce

Bug ID: BUG-000162760

Software:

  • ArcGIS Online

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