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Bug

Adding administrative privileges to a custom role in ArcGIS Online causes the role to not appear in the Role drop-down when adding new members.

ArcGIS Online
Bug ID Number BUG-000179310
SubmittedSeptember 8, 2025
Last ModifiedSeptember 9, 2025
Applies toArcGIS Online
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusAs Designed

Additional Information

This behavior is as designed. Selecting Administrator or a custom role with organization administration privileges is not allowed during the invitation process in ArcGIS Online. Refer to https://doc.arcgis.com/en/arcgis-online/administer/invite-users.htm for more information.

Workaround

  • Assign the new member a different role, then change the role after the member is created.
  • Remove any administrative privileges from the role, add the new member, then edit the role and readd the desired administrative privileges.

Steps to Reproduce

Bug ID: BUG-000179310

Software:

  • ArcGIS Online

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