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Bug

Adding a shapefile to a web map in Map Viewer Classic fails to display features when the default basemap uses a different projection than WGS84 Web Mercator.

Portal for ArcGIS
Bug ID Number BUG-000180755
SubmittedNovember 6, 2025
Last ModifiedNovember 12, 2025
Applies toPortal for ArcGIS
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusWill Not Be Addressed

Additional Information

This issue is logged against Map Viewer Classic (ArcGIS Maps SDK for JavaScript 3.x), which is now deprecated (refer to the deprecation notice at https://support.esri.com/en-us/knowledge-base/deprecation-map-viewer-classic-deprecation-000030662). The issue is not reproducible in ArcGIS Enterprise Map Viewer (ArcGIS Maps SDK for JavaScript 4.x). It is recommended to use Map Viewer for all workflows. The issue is also not reproducible in Map Viewer Classic in ArcGIS Enterprise 11.5.

Workaround

Add the zipped shapefile to the ArcGIS Enterprise portal content first, then open it in Map Viewer.

Steps to Reproduce

Bug ID: BUG-000180755

Software:

  • Portal for ArcGIS

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