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Bug

Adding a service via URL in Portal for ArcGIS or ArcGIS Online displays wrong initial extent when opened in Map Viewer.

ArcGIS Online
Bug ID Number BUG-000159191
SubmittedJune 19, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version foundJune 2023
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

The issue is not reproducible. If experiencing this behavior, contact Esri Technical Support.

Workaround

Edit the extent by clicking Edit Extent in the Settings tab.

Steps to Reproduce

Bug ID: BUG-000159191

Software:

  • ArcGIS Online

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