laptop and a wrench

Bug

Adding a secured service from the ArcGIS Server REST endpoint returns the error message "The URL you provided is incorrect" in Map Viewer in ArcGIS Online.

ArcGIS GIS Server
Bug ID Number BUG-000157310
SubmittedApril 6, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found11.0
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible after the ArcGIS Online, June 2023 update.

Workaround

  1. Add as an item in ArcGIS Online.
  2. In ArcGIS Online, navigate to the map on the Content tab. On the item details page, click the drop-down arrow and select Open in Map Viewer Classic.
  3. In the Map Viewer Classic view, at the top ribbon, click Add > Add Layer from Web. In the Add Layer from Web dialog box, paste the URL and click ADD LAYER. In the prompt for credentials, key in the credentials and save. Switching to Map Viewer works.

Steps to Reproduce

Bug ID: BUG-000157310

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options