laptop and a wrench

Bug

Adding a secure map service layer to a web map in Map Viewer using the from URL option returns the error message, "The URL you provided is incorrect".

Last Published: March 4, 2023 ArcGIS Online
Bug ID Number BUG-000156220
SubmittedMarch 1, 2023
Last ModifiedSeptember 13, 2024
Applies toArcGIS Online
Version foundFebruary 2023
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Product Plan

Workaround

  • Add the secured service as a content item and try to add the secured map service as a layer in Map Viewer by selecting Browse Layers (note: this is only applicable to some services).
  • Add the secured service Map Service to a map in Map Viewer Classic. However, in some instances, this is not a suitable workaround because some maps are not fully supported in Map Viewer Classic.

Steps to Reproduce

Bug ID: BUG-000156220

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options