laptop and a wrench

Bug

Adding a map image layer to an existing web map through its URL causes the symbology of the layers to change.

Portal for ArcGIS
Bug ID Number BUG-000166900
SubmittedApril 22, 2024
Last ModifiedAugust 1, 2025
Applies toPortal for ArcGIS
Version found11.2
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

When adding a sublayer from a map image layer, the sublayer is treated as a feature layer because the exportImage method cannot be used on the layer. Map Viewer supports complex symbology published to a feature layer, but the complex symbology is stored at the web map and layer item level.

Workaround

  • Place a simple symbology as a single color.
  • Open the web map directly where the web image layers are located for the symbology to be displayed correctly. The behavior only occurs when adding them with a URL.

Steps to Reproduce

Bug ID: BUG-000166900

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options