Bug
Adding a hosted scene layer to the ArcGIS Enterprise scene viewer returns the following error message, "Scene service is missing root node".
| Bug ID Number | BUG-000107803 |
|---|---|
| Submitted | September 5, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | Portal for ArcGIS |
| Version found | 10.5.1 |
| Operating System | Windows OS |
| Operating System Version | 2016 64 Bit |
| Status | Known Limit |
Additional Information
This is a known limitation in ArcGIS Enterprise 10.6 and previous releases. This limitation is no longer present in ArcGIS Enterprise 10.6.1 and higher. Refer to this article for a solution on 10.6 and prior: http://support.esri.com/en/Technical-Article/000016013Workaround
Refer to the following links:
<a href="http://support.esri.com/en/Technical-Article/000016013" target="_blank">http://support.esri.com/en/Technical-Article/000016013</a>
Follow these steps while logged into the ArcGIS Server account on each ArcGIS Server machine in the hosting server site. The instructions provided are written for the Internet Explorer browser.
1. Open Internet Explorer, click the Tools button, and open Internet options.
2. Click the Advanced tab in the Internet Options window.
3. Scroll down to the Security options list and check the Use SSL 3.0 check box.
4. Click OK to apply changes and close the Internet Options window.
Steps to Reproduce
Bug ID: BUG-000107803
Software:
- Portal for ArcGIS
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