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Bug

ActiveView's content of a map document is not exported properly via Sever Object Extensions when ArcGIS Server is on Linux

Last Published: February 15, 2017 ArcGIS GIS Server
Bug ID Number BUG-000101585
SubmittedDecember 19, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.4.1
Operating SystemRed Hat Enterprise Linux
Operating System Version6.5
StatusNon-Reproducible

Additional Information

There is a setting that can be used to resolve this. There is a desire to let ArcGIS Server scale up the number of ArcSOC instances to whatever the hardware will support. However, when ArcSOCs have a dependency on X Windows libraries then they can scale only to about 240 ArcSOCs running on a machine. Usually map service SOCs have no dependency on X Windows and we disable the loading of X-Windows on map service SOCs and this lets ArcGIS Server scale to the hardware limit (usually whatever the RAM will support). In some cases, SOEs may use functonality that require X Windows and this is one of those cases. There is a setting precisely for this case however called FORCE_X_DISPLAY. You can set this by editing the init_user_params.sh file in the .../arcgis/server/usr directory and putting the line export FORCE_X_DISPLAY=1 Then re-start ArcGIS Server and this issue should disappear.

Steps to Reproduce

Bug ID: BUG-000101585

Software:

  • ArcGIS GIS Server

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