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Bug

Accessing the ArcGIS Desktop Student Trial website to activate an evaluation license using an account where the user’s name has an apostrophe (') redirects them to an error page.

Last Published: September 4, 2019 ArcGIS for Desktop
Bug ID Number BUG-000121974
SubmittedApril 26, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.6.1
Version FixedN/A
StatusFixed

Workaround

  1. Sign in to the Esri account.
  2. Edit the user’s name by removing the apostrophe (').
  3. Go to the EVA license activation site again.

Steps to Reproduce

Bug ID: BUG-000121974

Software:

  • ArcGIS for Desktop

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