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Bug

Accessing service settings through the item details page fails when ArcGIS Web Adaptor configured with ArcGIS Server is disabled for administrative usage.

Portal for ArcGIS
Bug ID Number BUG-000163220
SubmittedNovember 27, 2023
Last ModifiedJuly 22, 2026
Applies toPortal for ArcGIS
Version found11.2
Operating SystemWindows Server
Operating System Version2022
StatusWill Not Be Addressed

Additional Information

This is addressed in ArcGIS Enterprise 11.4 and earlier versions. Starting with ArcGIS Enterprise 11.5, disabling administrative access on ArcGIS Web Adaptor is no longer supported. If using ArcGIS Enterprise 11.4 or earlier, enable administrative access on ArcGIS Web Adaptor configured with ArcGIS Server to resolve the issue.

Workaround

In ArcGIS Enterprise 11.4 and earlier, the recommended workaround is to enable administrative access on ArcGIS Web Adaptor configured with ArcGIS Server. Starting with ArcGIS Enterprise 11.5, disabling administrative access on ArcGIS Web Adaptor is no longer supported. Therefore, enabling administrative access on Web Adaptor is consistent with this change, as administrative access is enabled from version 11.5 onward.

Steps to Reproduce

Bug ID: BUG-000163220

Software:

  • Portal for ArcGIS

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