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Bug

A web tool (geoprocessing service) fails with a 'crashed instance' message when running exportToPDF from the arcpy.mp module.

Last Published: July 6, 2017 ArcGIS GIS Server
Bug ID Number BUG-000105262
SubmittedMay 18, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS GIS Server
Version found10.5
Operating SystemN/A
StatusNon-Reproducible

Additional Information

Issue is not reproducible in Pro 2.0 and Portal 10.5.1. Bug fixes and enhancements were performed on the particular ExportToPDF function which seem to have resolved this issue.

Steps to Reproduce

Bug ID: BUG-000105262

Software:

  • ArcGIS GIS Server

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