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Bug

A Web Map Tile Service (WMTS) layer shows an exclamation sign once a connection is made and fails to display the data in ArcMap.

Last Published: August 2, 2022 ArcGIS for Desktop
Bug ID Number BUG-000150775
SubmittedJuly 14, 2022
Last ModifiedFebruary 18, 2025
Applies toArcGIS for Desktop
Version found10.8.2
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Steps to Reproduce

Bug ID: BUG-000150775

Software:

  • ArcGIS for Desktop

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