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Bug

A Web Map Tile Service (WMTS) layer is not visible in ArcGIS Online Map Viewer but displays correctly in ArcGIS Online Map Viewer Classic.

ArcGIS Online
Bug ID Number BUG-000171711
SubmittedOctober 23, 2024
Last ModifiedMay 30, 2025
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Review

Workaround

Add the layer from the URL using ArcGIS Online Map Viewer Classic.

Steps to Reproduce

Bug ID: BUG-000171711

Software:

  • ArcGIS Online

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