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A web map does not download in Collector for ArcGIS (iOS), if the web map contains a hosted tile layer that is not cached, starting at level zero.

Last Published: August 11, 2015 Collector Classic for ArcGIS (iOS)
Bug ID Number BUG-000089119
SubmittedJuly 15, 2015
Last ModifiedMay 31, 2023
Applies toCollector Classic for ArcGIS (iOS)
Version found10.3.1
Operating SystemApple iOS
Operating System Version8.3x
StatusIn Product Plan


Build the ArcGIS Online tile layer starting at level zero or use an ArcGIS for Server cached map or image service.

Steps to Reproduce

Bug ID: BUG-000089119


  • Collector Classic for ArcGIS (iOS)

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