laptop and a wrench

Bug

A user with a custom role and all privileges is unable to change the sharing settings on items owned by a different user.

Last Published: October 31, 2022 ArcGIS Online
Bug ID Number BUG-000153096
SubmittedOctober 19, 2022
Last ModifiedMay 27, 2026
Applies toArcGIS Online
Version found10.2
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version FixedArcGIS Online 2025
StatusFixed

Additional Information

Several updates have been made in this area since the issue was reported, and the behavior can no longer be reproduced.

Workaround

  • The custom administrator must change ownership of the item that must be shared with the group, to themselves.
  • The custom administrator can share the item with the group and revert back to the original owner.
  • Change the group role of the custom administrators from Group member to Group manager.

Steps to Reproduce

Bug ID: BUG-000153096

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options