Bug
A tile package created from a mosaic dataset in ArcGIS Pro 2.4.2 does not honor the Minimum Cached Scale parameter.
| Bug ID Number | BUG-000126369 |
|---|---|
| Submitted | October 29, 2019 |
| Last Modified | June 25, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 2.4.2 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
Upload the tile package to ArcGIS Online and bring the hosted tile layer into ArcGIS Pro via a portal connection. The cached scales are honored.
Steps to Reproduce
Bug ID: BUG-000126369
Software:
- ArcGIS Pro
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App