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Bug

A tile layer with a label in Chinese font is not displayed in Portal for ArcGIS Map Viewer.

Portal for ArcGIS
Bug ID Number BUG-000158848
SubmittedJune 6, 2023
Last ModifiedJuly 12, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed11.5
StatusFixed

Additional Information

This issue is addressed in ArcGIS Enterprise 11.5.

Workaround

Manually edit the font folder name to '黑体 Regular' and the labeling works as expected.

Steps to Reproduce

Bug ID: BUG-000158848

Software:

  • Portal for ArcGIS

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