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Bug

A third party Web Map Service (WMS) returns the error message, "<service> does not exist or is inaccessible", despite successfully accessing the WMS XML document.

Last Published: August 26, 2019 ArcGIS Online
Bug ID Number BUG-000124495
SubmittedAugust 13, 2019
Last ModifiedApril 22, 2025
Applies toArcGIS Online
Version found7.2
Operating SystemWindows OS
Operating System Version10.0
StatusWill Not Be Addressed

Additional Information

This appears to be an issue with the Cross-Origin Resource Sharing (CORS) configuration on the Web Map Service (WMS) server.

Steps to Reproduce

Bug ID: BUG-000124495

Software:

  • ArcGIS Online

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