Bug
A survey form fails to publish and returns an error message, “Error transferring https://survey123.argis.com/api/xform2webform -server replied: Gateway Time-out code:499."
| Bug ID Number | BUG-000140977 |
|---|---|
| Submitted | June 24, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Survey123 |
| Version found | 3.12 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit |
Additional Information
This error is expected when using very large choice lists in the default choices sheet. The time-out error is generated by the API server as the conversion of those choices into XML is taking too long. The correct configuration and best practice when using very large choice lists are to use the external_choices sheet or an external choice list (external CSV file). Refer to the below documentation for more information: https://doc.arcgis.com/en/survey123/desktop/create-surveys/xlsformcascadingselects.htm#ESRI_SECTION1_26C265B8FFAC45C6BFDD89652C1BA7CF https://doc.arcgis.com/en/survey123/desktop/create-surveys/xlsformessentials.htm#ESRI_SECTION1_34A4D88BA6A64C48AA0E113DC61099DDWorkaround
Disable the option to create a web form in ArcGIS Survey123 Connect while publishing the survey.
Steps to Reproduce
Bug ID: BUG-000140977
Software:
- ArcGIS Survey123
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