laptop and a wrench


A server hosted service does not load or returns an error message when loading in the Maps and Apps Gallery template.

Last Published: March 29, 2018 ArcGIS Online
Bug ID Number BUG-000085992
SubmittedMarch 10, 2015
Last ModifiedJune 11, 2020
Applies toArcGIS Online
Version found3.7
StatusWill Not Be Addressed

Additional Information

App will be moved to mature support. Use Minimal Gallery app instead.


Add the server hosted service into a web map and share the web map to the group. The app loads.

Steps to Reproduce

Bug ID: BUG-000085992


  • ArcGIS Online

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic