Bug
A registered feature layer fails to draw in Insights for ArcGIS if the feature layer comes from ArcGIS Server which is not the hosting server of Portal for ArcGIS and Insights for ArcGIS.
| Bug ID Number | BUG-000105916 |
|---|---|
| Submitted | June 19, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Insights |
| Version found | 1.2.1 |
| Operating System | Windows OS |
| Operating System Version | 2012 R2 |
| Status | Known Limit |
Additional Information
For this scenario to work, the hosting server (i.e. where Insights Service runs) has to have the root certificate (CA) for the server/domain on which the stand-alone ArcGIS Server runs. Install this certificate log in to your Hosting Server's admin (where insights service component is installed runs e.g https://yourdomain.com/serverwebadapter/admin) Log in using admin credentials. Navigate to HOME-->MACHINES-->YOURDOMAIN.COM-->sslcertificates-->importRootOrIntermediate Choose the Root Certificate for the domain/server where Stand-alone ArcGIS Server is running. This will secure the communication channel between Hosting server and Stand-alone server.Workaround
1. Use a feature service from the hosting server of Portal for ArcGIS and Insights for ArcGIS.2. Issue does not occur with Sample Server 6 services.Steps to Reproduce
Bug ID: BUG-000105916
Software:
- ArcGIS Insights
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