laptop and a wrench

Bug

A RedEdge data processed as Radiometric Quantity Type of Reflectance does not color balance properly using the Ortho Mapping tools in ArcGIS Pro 2.7.1.

Last Published: October 31, 2022 ArcGIS Pro
Bug ID Number BUG-000137628
SubmittedFebruary 22, 2021
Last ModifiedJune 25, 2025
Applies toArcGIS Pro
Version found2.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Process the data without color balancing or add the data after processing to a mosaic dataset and apply a stretch to a pixel depth more easily processed by the color balancing tool.

Steps to Reproduce

Bug ID: BUG-000137628

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options